Privacy Policy | WayCivil

1. Overview

At WayCivil, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered civil engineering review platform.

2. Information We Collect

We collect several types of information:

Account Information: Name, email address, company name, and contact details when you register
Project Data: Civil engineering plans, documents, and files you upload for review
Usage Data: Information about how you interact with our platform, including features used and time spent
Payment Information: Billing details and transaction history (processed securely through third-party payment processors)
Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use your information to:

Provide and improve our AI-powered review services
Train and customize AI models specific to your organization's needs
Process your plans and generate quality control reports
Communicate with you about your account and services
Ensure platform security and prevent fraudulent activity
Comply with legal obligations and resolve disputes

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

With Your Consent: When you explicitly authorize us to share information
Service Providers: With trusted third parties who assist in operating our platform (under strict confidentiality agreements)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets

Important: Your uploaded plans and custom AI models are never shared with other users or used to train models for other organizations.

5. Data Security

We implement industry-standard security measures including:

End-to-end encryption for data transmission
Encrypted storage of all uploaded documents and plans
Regular security audits and vulnerability assessments
Access controls and authentication protocols
Secure data centers with 24/7 monitoring

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

Access your personal data and obtain a copy
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal obligations)
Object to processing of your personal information
Export your data in a portable format
Withdraw consent at any time

To exercise these rights, contact us at privacy@waycivil.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze platform usage, and provide personalized features. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use after changes indicates acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@waycivil.com